proaxia is an SAP partner and integrator for complex IT projects
for everything related to SAP Business Suite ECC and SAP for Automotive.
Our services include the implementation, software development, and support of SAP® solutions and applications. We specialize in sales and service processes throughout the life cycle of vehicles, equipment, and high-quality industrial goods. We work with you to develop future-proof processes and system architectures that provide tailored support for your business.
We use the most modern technologies and tools from SAP and other providers such as SAP Mobile Platform, SAP Fiori®, SAP HANA® Cloud Platform, SAP HANA® Integration, Java™, .NET, iOS, and Android.
proaxia Vehicle Sales and Service (VSS)
proaxia VSS makes processes and technologies available that allow modelling of all potential sales and service scenarios and involving any kind of vehicle, including construction machinery. The emphasis here is on customer experience that is seamlessly positive. This solution supports the sales and service processes used by vehicle manufacturers and sales subsidiaries, vehicle dealers, company vehicle fleets, independent repair businesses and workshop chains.
The integrated management system offers features for new and used vehicle sales, spare parts shops, and for scheduling workshop appointments and managing jobs, including time recording and integrated guarantee management. Numerous business functions optimize specific workflows in service departments and workshops. proaxia VSS additionally allows modelling of specific requirements for regional markets, industry segments and brands.
Even today, customers using SAP Dealer Business Management (DBM) can deploy proaxia DBM|E to enrich their systems with additional functions. The proaxia VSS solution is based on the current 8.10 version of SAP DBM, with proaxia DBM|E providing additional business features. This means the new solution will support transition to the complete array of features as early as late 2020. Prospects, including an integrated layer to enhance synergies among workshop processes, digital connectivity with vehicle telematics, and machine learning, will provide impetus for further innovation in future.
For more information: proaxia VSS
proaxia DBM|E® – Extension for SAP DBM
proaxia DBM|E® is ideal for extending your SAP® Dealer Business Management (SAP DBM).
It adds new functionalities and components to SAP DBM in response to the specific requirements of regional markets, industry segments and brands. proaxia DBM|E® provides all components to adapt the system to your requirements, to accelerate implementation and migration, to share best practice processes and innovative developments with all proaxia DBM|E® users, and at the same time reduce the costs of further development and maintenance. For more information: proaxia DBM|E®
proaxia Mobile Service Advisor (MSA)
is a mobile application on the iPad, which is integrated with the Dealer Management System. It can be used to go through the entire dialog directly at the vehicle together with the customer. All data is directly recorded as part of a structured handover process and suitable service or purchase offers are displayed. Customer benefits include:
- Prevention of double entries thanks to integration with backend
- Optimization of dialog and customer interaction between the service employees and the car owner
The solution has received a number of accolades, including being named finalist in “Mobile Innovator of the Year” at the SAP Pinnacle Awards. Find more information in the Mobile Service Advisor flyer (PDF EN).
proaxia VMS|E® (VMS UI5 Add-On)
proaxia VMS|E® is a modern user interface for the SAP Vehicle Management System with innovative process management. Roles are displayed to users, according only to data and functions relevant to them, making complex processes simple and intuitive. Already existing VMS actions are incorporated via the extension and presented on the modern user interface. As a result, mobile end devices such as tablets and smartphones can be used. Find more information in the Tuning Your Vehicle Management System – proaxia VMS|E (PDF EN) VMS|E® on You Tube
SalesDriver and AfterSalesDriver
helps plan and control sales results. An early warning system indicates when sales results are at risk. Correct KPI-based action can then be planned in time and implemented in a targeted way. With appropriate KPIs, the associated IT tool provides the effective drivers in the sales process and the starting points for coaching the sales team. SalesDriver suits the vertical sales channel at all levels. Find more information on the Flyer SalesDriver (PDF EN).
is based on the SalesDriver philosophy, has a similar structure and is focused on achieving sales results in after-sales and service. AfterSalesDriver forms an objective basis for practical, proactive, systematic, and sustainable utilization of sales potential in the after-sales process, both in the customer base and in the sphere of influence. An early warning system indicates when sales results are at risk. Correct KPI-based action can then be planned in time and implemented in a targeted way. With appropriate KPIs, the associated IT tool provides the effective drivers in the sales process and the starting points for coaching the service sales team. AfterSalesDriver suits the vertical sales channel at all levels. The SalesDriver and AfterSalesDriver IT tools are a joint innovation by Arvedson Consulting and proaxia. More information can be found at www.salesdriver.ch